Module

Dispatch Management Software for Ready-Mix Concrete

In a ready-mix business, dispatch is where promises to customers are kept or broken. Concrete has to leave the plant on time, reach the right site and arrive with the right paperwork. The Dispatch & Operations module in iREADYSOFT and READYSOFT covers Customer Orders, the Daily Supply Program, Dispatch Management, Delivery Notes and Invoicing (E-Invoicing) in one connected flow.

AKST Global has built ERP for the readymix, block and concrete industry for 25+ years, since 1999, with more than 500 concrete plants implemented. This page explains how the dispatch module works and why it matters to your operations team.

Key features

Customer Orders

Orders are captured once with the customer, project and site details, and used by every team that follows, from the plant to accounts.

Daily Supply Program

The day's confirmed orders are organised into a supply program, so the plant and dispatch desk know what has to be produced and when.

Dispatch Management

Dispatchers assign loads to transit mixers and pumps and follow each order through the day from one screen.

Delivery Notes

Every load has a delivery note linked to its order and batch, giving the customer and your team a clear record of what was delivered.

Invoicing (E-Invoicing)

Invoices are created from delivery records, with e-invoicing support across the UAE and the wider GCC.

Benefits for your business

One flow from order to invoice, with no retyping between departments.
A clear daily plan for the plant and the dispatch desk.
Accurate delivery notes that reduce questions and disputes with customers.
Quicker invoicing, because billing is based on actual deliveries.
Better use of the fleet when dispatch is linked to Fleet & Maintenance.

Dispatch does not work alone. In iREADYSOFT, the dispatch module is connected to Production Batching & Plant Integration, so produced loads are known as soon as they leave the plant, and to Fleet & Maintenance, so trucks and pumps are managed in the same system. Customer details come from CRM & Sales, and invoices flow into Finance & MIS.

For customers of Aramco in Saudi Arabia, the iREADYSOFT OIMS Customer Access Portal is integrated with production operations, the batching plant and GPS, giving monitoring that extends beyond the dispatch desk.

See all modules on the iREADYSOFT and READYSOFT Products page.

Frequently asked questions

What does the dispatch module include?

Customer Orders, Daily Supply Program, Dispatch Management, Delivery Notes and Invoicing (E-Invoicing), as described on the AKST Global Products page.